Privacy Statement
This privacy statement outlines how Health New Zealand | Te Whatu Ora (referred to as “we” and “us”) may collect, use, share and otherwise handle your personal information when you register for a candidate portal account with us and engage in a recruitment process.
We may update this privacy statement from time to time. Please check this privacy statement regularly for modifications and updates. This privacy statement was last updated on 10 June 2025.
Browsing the website
You can use the website and search for job opportunities without disclosing any personal information. Unless you become a registered user for our candidate portal and engage in the recruitment process, we do not collect any information that identifies you.
What personal information we collect
We collect personal information directly from you when you:
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register to use our candidate portal,
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when you submit a job application, and
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when you communicate with us.
This may include:
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Your full name.
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Your contact information (email address, phone number, residential address).
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Your entitlement to work in New Zealand.
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Demographic information (age, ethnicity, gender).
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Your job or location preferences.
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Your profession or skill sets.
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Whether you have any injuries or medical conditions that may affect your ability to carry out the duties of the job you’re applying for.
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Information about your character (e.g., criminal convictions or other charges, disciplinary proceedings, investigations or complaints and ability to work with children).
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Your registrations with professional bodies.
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Your vaccination information - as an employer, we have an obligation to eliminate or minimise the risk of harm to workers, patients, whanau, and others from infectious diseases (such as COVID-19) in so far as practicable. We may ask for your vaccination information to ensure you meet the pre-employment policy obligations of these agencies.
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Records of your interactions with us (email, phone etc).
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Supporting documentation (such as a resume and cover letter).
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Any other information relevant to the position you’re applying for.
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Any other information you provide to us.
Choice
To register to use the candidate portal, you are required to create a username and password.
When applying for a position with us, some information will be mandatory to complete the recruitment process. If, in registering or applying, you cannot provide us with enough information to determine your suitability for a role, we may not be able to provide you with the full recruitment opportunity and incomplete applications may be removed from the selection process.
Beyond the mandatory information, what information you provide is completely up to you, and you don’t have to tell us anything you don’t want to.However, the more information you can give us, the better enabled we are to find you suitable job opportunities.
How we use the personal information
We may use your personal information to:
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Create a candidate portal user account.
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Assess your application for a role and progress you through the recruitment process as applicable.
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Communicate with you.
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Notify and/or match you with potential vacancies.
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Develop and improve our services and marketing.
Sharing your Information
If you have worked in the public service or for a Crown entity employer within the past three years, we may request confirmation of whether you have been the subject of a serious misconduct investigation. You have the right to either consent to or withhold consent for this disclosure.
Please note that if you choose not to provide consent, we may be unable to progress your application or offer you the full recruitment opportunity and your application may be withdrawn from the selection process.
Subscription to Communications about Job Postings
When you create a recruitment profile, you have the option to receive notifications about new job opportunities that match your profile.
You can also unsubscribe at any time by updating your job alert settings in your profile at any time or by contacting us directly at careers@tewhatuora.govt.nz
Storage
We take reasonable steps to ensure your personal information is protected against loss, unauthorised access, use, modification, disclosure, or other misuse.
We only keep your personal information for as long as required for the purposes outlined in this privacy statement and in accordance with the law (for example the Public Records Act 2005).
Access to and requests to correct the information
To access any personal information held by us, or if you wish to correct your information, please email careers@tewhatuora.govt.nz.
When making a request to access or change your information, please include:
We may ask you for more details.
Please note that before we can provide you with your information or make any changes we need to be satisfied about your identity. To do so, we may need to ask you further questions or to view identification which establishes your identity.
Requesting information on behalf of someone else
If you are requesting information on behalf of someone else, you will need to provide their authorisation or other documentation to support that you have the right to do so.
Website: Collecting statistical information (cookies)
We use cookies to gather data about trends in website usage, using Google Analytics. This data may automatically be retrieved while visiting our site and will be viewable by website administrators and other authorised staff. It may also be shared with other government agencies. This information is aggregated and it does not identify you personally.
Data collected may include:
Queries and concerns
If you have any queries or concerns about how your personal information has been managed, please contact us to see if we can resolve the problem. You can email us at careers@tewhatuora.govt.nz.
If you’re not satisfied with our response to your concerns, you can contact the Office of the Privacy Commissioner. For more information see the Office of the Privacy Commissioner website.
